Refund policy

Introduction

We offer refunds for products purchased from our website, subject to the following terms.

Eligibility for Refunds

  • Refunds are applicable if the product is damaged during delivery or if the wrong item was delivered.
  • Products must be returned within the same day from the date of receipt.

Process

  • To initiate a refund, contact our customer service team with the order details and proof of damage or wrong delivery.
  • After we receive the returned product, we will process your refund within 7 days.

Non-Refundable Items

  • Opened or used items may not be eligible for a refund.

Method of Refund

  • Refunds will be processed via the original payment method.